Shipping policy

Shipping & Return Policy

Store Name: Merlin Store
Customer Support: storemerlin7@gmail.com

We aim to process and ship your order as quickly as possible.

Orders are processed within 1–2 business days.
Estimated delivery time is 5–7 business days, depending on your location and courier service.
Once your order has been shipped, you will receive tracking information when available.
Delivery times may vary due to weekends, holidays, weather, courier delays, or other circumstances beyond our control.

We offer a 5-day return policy from the date your order is delivered.

To be eligible for a return:

The return request must be made within 5 days of delivery.
The product must be unused and in its original condition.
The product should be returned with its original packaging, tags, and accessories where applicable.
Products that are damaged, used, or missing original packaging may not be eligible for return.

Customers should contact us before sending any product back.

Once we receive and inspect your returned product, we will notify you regarding the status of your return.

If your return is approved, the applicable refund will be processed according to the original payment method or our agreed refund procedure.

Shipping charges may be non-refundable unless the item received was defective, damaged, or incorrect.

For questions regarding shipping, returns, refunds, or your order, please contact us:

Email: storemerlin7@gmail.com

Our customer support team is available to assist you within 7 days of delivery for order-related issues.

Thank you for shopping with Merlin Store.